Questions, answered plainly
Straight answers about using it, ordering, shipping and returns. How-to answers follow the product's directions. The rest are our shop's own terms.
Using it
What is oil pulling?
Oil pulling means swishing oil slowly around your mouth for a few minutes, then spitting it out.
Ours is a coconut-mint rinse you use the same way: swish, then spit.
Is it an oil or a rinse?
It's a liquid you swish, like a mouthwash. The label calls it a “pulling oil.” Water (aqua) comes first on the ingredient list, then coconut oil, so we call it a rinse.
What does it actually do?
It gives your morning a coconut-mint start: swish 1 tablespoon for 2–3 minutes after the retainer comes out, spit, then brush. A tongue scraper comes in the box.
How is it different from mouthwash?
You use it like a mouthwash: swish, then spit.
What's different is the coconut-mint flavor and the longer swish. Swish for at least 2–3 minutes, and up to 10 minutes.
Can I use the coconut oil from my kitchen instead?
You can. Daymint comes ready to pour: 1 tablespoon, the directions printed on the bottle, a coconut-mint flavor and a tongue scraper in the box.
What's in it?
Coconut and mint give it its name.
Aqua (water), Coconut Oil, Glycerin, Panthenol, Peppermint Leaf Extract, Sodium PCA.
How do I use it?
- Take your retainer out and clean it the way your orthodontist recommends.
- Measure 1 tablespoon (about 15 mL).
- Swish for at least 2–3 minutes, and up to 10 minutes. Don't swallow it.
- Spit it out. Then brush your teeth, scrape your tongue and rinse.
How often should I use it?
The label describes a daily routine.
Is it for every day?
The label describes a daily routine. Stop using it if irritation occurs.
Can I swallow it?
Spit it out after you swish, as the directions say. Keep it out of reach of children.
How long does a bottle last?
Each bottle holds 100 mL (3.38 fl oz). About 6–7 uses per bottle at 1 tablespoon each.
How many days that covers depends on how often you use it.
One bottle holds about 6–7 uses, and three hold about 20. Delivery takes time after we process your order, so reorder before your last bottle runs out.
How do I reorder before I run out?
One bottle holds about 6–7 uses and three hold about 20.
Delivery takes about 6–12 business days, so reorder when you open your last bottle.
Do I still need toothpaste and floss?
Yes. Keep brushing, flossing and seeing your dentist.
Brush after you swish.
Why does the bottle say Oralhoe?
Daymint is a small online shop with one product. We choose it, explain how to use it, and help you with your order.
Retainers
Can I use it if I wear a retainer?
Only with your retainer out.
Take your retainer out first, and clean it the way your orthodontist recommends. Never put this rinse on your retainer or soak your retainer in it.
Have a bonded retainer, attachments or other dental work? Ask your orthodontist or dentist before you start.
Do I keep cleaning my retainers?
Yes, the way your orthodontist recommends. Daymint is for your mouth, before you brush, while the retainer sits in its case.
Where does Daymint fit in my routine?
Right after your retainers come out and before you brush: swish 1 tablespoon for 2–3 minutes, spit, then brush, floss and finish as usual. Your retainer cleaning stays exactly the same.
If your breath bothers you most mornings, talk to your dentist.
Orders & subscription
Is this a subscription?
Only if you choose it. The Single Bottle and the 3-Bottle Bundle are one-time purchases, and the bundle is selected when you arrive.
The Monthly Refill is a subscription. Its terms sit right next to its button, so you see them before anything goes in your cart.
Can I buy just once?
Yes. The Single Bottle and the 3-Bottle Bundle are one-time purchases. No subscription and no future charges.
Why buy three?
Three bottles cost less per bottle than three singles: $25.00 a bottle instead of $31.99.
Why is the bundle cheaper per bottle?
One bottle holds about 6–7 uses, so three hold about 20.
The bundle ships free, which brings it to $25.00 a bottle, against $31.99 plus $6.99 shipping for a single bottle.
What's the difference between the bundle and the Monthly Refill?
Both bring you three bottles. The 3-Bottle Bundle is one order, paid once.
The Monthly Refill sends three bottles every month and charges you each time, until you cancel. It costs $5.00 less per delivery than the bundle.
Its full terms sit next to its button.
Can I cancel anytime?
Yes. Cancel online anytime from your account on our site, or message us through our contact form.
To avoid the next charge, cancel before your renewal date. Cancelling stops all future charges.
Shipping & returns
When will my order arrive?
Orders are usually processed within 1–3 business days, then delivered in 5–9 business days after your order ships, so about 6–12 business days in total. These are estimates, not guaranteed dates.
FREE US shipping on the 3-Bottle Bundle and Monthly Refill (any US order of $69.99 or more ships free). Single bottle: $6.99 shipping.
When your order ships, we email you a tracking link. The first tracking update can take a few days to appear.
What's your return policy?
60-day money-back guarantee on your first order: not happy with it? Contact us within 60 days of delivery and we'll refund what you paid for the products, opened or not, with no need to send anything back (once per customer; shipping isn't refunded). Damaged, leaking, missing or wrong items on any order, including every refill delivery: contact us within 60 days of delivery and we'll replace or refund them.
How do I contact you?
Send us a message through our contact form. Please include your order number if you have one.
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