Orders

Track your order

Your order status lives in your account.

  1. Tap the button below.
  2. Sign in with your email. We'll send you a one-time code.
  3. Open your order to see its status.
Sign in to see your orders

When your order ships, we email you a tracking link. The first tracking update can take a few days to appear.

How long delivery takes

Orders are usually processed within 1–3 business days, then delivered in 5–9 business days after your order ships, so about 6–12 business days in total. These are estimates, not guaranteed dates.

Still waiting?

If it's been longer than the estimate, send us a message with your order number.

Contact us

What happens next

From order to your first morning.

Here is the whole path, step by step.

  1. Today

    Order confirmed

    Your confirmation email is on its way. Look in your spam folder if it takes a moment.

  2. 1–3 business days

    We process your order

    We email a tracking link when it ships. The first tracking update can take a few days to appear.

  3. 5–9 business days

    It arrives

    Transit takes about 5–9 business days after it ships. These are estimates, not guaranteed dates.

  4. First morning

    Retainer out, 1 tablespoon

    Swish for 2–3 minutes, spit, then brush as usual.

  5. Within 60 days

    Questions or a refund

    Reply to any email from us. A refund takes one email.